TABLE OF CONTENT
Table of Contents
DECLARATION
APPROVAL ii
DEDICATION iii
ACKNOWLEDGEMENT
TABLE OF CONTENT V
LIST OF TABLES Vii
LIST OF FIGURES VIII
ABSTRACT
CHAPTER ONE 1
INTRODUCTION 1
1. lBackground 1
1 .2Problem Statement 4
1.3 General Objectives
1.3.1 Objectives ofthe Study 4
1.4 Research Questions
1.5Scope ofthe study
1.6 Significance of Study
1.7 Conceptual Framework 6
CHAPTER TWO 7
LITERATURE REVIEW
2.0 Introduction 7
2.1 Key Concepts
2.2 Theoretical Review
2.3 Empirical Review 10
2.4 Factors Affecting Procurement Performance Measurement 13
2.5 Summary and Research Gaps 15
CHAPTER THREE 16
RESEARCH METHODOLOGY 16
3.1 Introduction 16
3.2 Research Design 16
3.3 Target Population 16
3.4 Data Collection Instrument 16
3.5 Data Analysis 17
3.6 Validity and Reliability ofthe Instruments 17
3.6.1 Validity 17
3.6.2 Reliability 18
3.7 Limitations ofthe study 18
3.8 Ethical considerations 18
CHAPTER FOUR 19
DATA ANALYSIS, INTERPRETATION OF FINDINGS 19
4.1 Introduction 19
4,2 Response Rate 19
4.3 Demographics 19
4.3.1 Gender Distribution 19
Table 4.1: Gender of respondents 19
4.3.2 Level of Education 20
V
Table 4.3: Procurement Performance Measurement 22
4.5 Inferential Statistical Analysis 27
CHAPTER FIVE 31
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS 31
5.1 Introduction
5.2 Summary ofthe Findings 31
5.3 Conclusions 32
5.4 Recommendations 34
5.5 Areas of Further Research 34
REFERENCES 36
APPENDICES 41
ABSTRACT
The study sought to establish the effect of Procurement Performance measurement on Bank performance with specific reference to bank of Baroda. The study was guided by three specific objectives and these included; investigating the factors affecting procurement performance measurement at bank of Baroda, finding out whether procurement performance measurement affects performance of bank of Baroda and, establishing the relationship between Procurement performance measurement and performance of bank of Baroda. The study used descriptive survey design with the bank as the unit analysis. The study used primary data which was collected with the help of questionnaires and a target population of 43respondents formed the sample size. The data collected was analyzed using descriptive statistics and inferential statistics. The results indicated that procurement performance measurements in the bank are adequate. ANOVA statistics presented indicate that the overall model was statistically significant. There is a positive relationship between procurement performance measurement and internal processes, staff training, ethics and culture which through regression analysis had beta coefficients. The study recommends that procurement performance could be measured using both financial and non financial measures to take care of the various items and the researcher concluded that the bank prepares budgets and reports on a frequent basis as a way of measuring and monitoring procurement performance while providing real-time procurement information allows the early detection of corruptive and fraudulent activities
